About Us

We are a small, local, family run Disability and Mental Health organisation and we want to bring quality support to people in regional and rural areas of Victoria.

Our focus is about providing empowering, tailored, inclusive support to people with disabilities and mental illness. My partner Farai and I have both been working in Disability and Mental Health since 2013. We have extensive experience and qualifications in Disability, Community Services, Aged Care, Traffic Accident Commission (TAC Case Management), and Psychology. We have both worked in a wide range of roles, with an array of different people and abilities.

Our support staff are highly qualified, passionate, and genuine in their approach to your care. We know that each person is different and that their support needs should reflect this. At Full Spectrum Solutions we focus on a person-centered and strength-based approach to caring for our clients and their families.

As a team, we help to provide client choice and control, we advocate for the rights of the people we support and we draw on a trauma informed approach to care. We help to implement your NDIS Plan and help to coordinate with you and your supports.

We utilise our vast knowledge of Dementia, Epilepsy, Key-sign (AUSLAN), Autism, Acquired Brain Injuries (ABI), and Aboriginal and Torres Strait Islander awareness and we use this with our everyday interactions with you and your support network.

All staff hold a valid:

• COVID-19 Triple dose certificate
• Police Check (clear and with no convictions)
• First Aid and CPR (Level 2)
• Working with Children’s Check (clear and with no convictions)
• NDIS Worker Screening Check (clear and with no convictions)
• Valid Driver’s License
• Full Comprehensive Car Insurance certificate
• NDIS Mandatory Compliance training
• Full Spectrum Solutions Induction training

We have also been trained in:

All FSS Staff have completed their NDIS mandatory and compliance training, this includes but isn’t limited to:

• Infection Control/COVID-19 Management 
• Manual Handling
• Incident Reporting
• Documenting records
• Child Safe Standards (Victorian and National)
• Recognizing restrictions Zero Tolerance
• Emergency and Disaster Management
• Risk Management
• Leading WHS Modules 1-9
• PPE 
• Medication Management
• Positive Behavior Support Training (PBS)
• OHS and Manual Handling, Spatial Safety Awareness
• Infection Control
• Use of choice cards (communication) and varied communication styles (iPad), Key-Sign sign language, body language reading/ non-verbal communication (varied)
• Personal care/ meal assisting
• Active support/Client choice/Supported Decision-making
• Experience working with people with mild to severe intellectual and physical disabilities, psychosocial and/or mental illness
• And much more

As we are a Geelong based organisation, our main support locations are:

• Geelong and surrounds (Bellarine Peninsula, Borough of Queenscliffe and Surf Coast Shire),
• Golden Plains Shire surrounds (Teesdale, Shelford, Bannockburn and Meredith),
• Colac Otway Shire surrounds (Winchelsea, Birregurra and Forrest),
• Moorabool Shire surrounds (Lal Lal and Buninyong),
• Ballarat surrounds (Sebastopol and Smythes Creek)
• Wyndham surrounds (Werribee and Hoppers Crossing).

*If you are outside of these locations but would still like to discuss engaging with us, please contact us and we will be in touch shortly!

The National Disability Insurance Scheme (NDIS) provides funded support to people with disabilities or mental illness and their families.

This comes in the form of a person’s NDIS plan. All registered providers must follow the NDIS guidelines, code of conduct, policies and procedures.

This helps registered providers to ensure they are providing the highest level of care in order to maintain that registration. All registered providers are regularly audited by NDIS to help maintain quality support.

As a registered provider, we are responsible for reporting any concerns to the NDIS Quality and Safeguards Commission (NDIS Commission).

The NDIS and NDIS Commission are the governing bodies for Disability Support in Australia. All NDIS registered providers must abide by the NDIS standards for support. If you wish to make a complaint, please click the below link: